Saturday, 12 June 2010

The ITIL Foundation Exam is the first hurdle to overcome on your way to the ITIL Expert Qualification. It is worth 2 of the 22 points you need in order to gain the 'Expert' qualification and status. In this series of articles, we will be looking at how you can pass your foundation exam.

Here are the essential facts about the exam itself:
  • 1 Hour Duration
  • 40 Questions
  • Multiple Choice
  • Externally Invigilated
  • Pass Mark is 26 Correct Answers (65%)
The official Foundation Syllabus can be accessed right here ... ITIL V3 Foundation Syllabus

The syllabus provides us with a good starting point for addressing the question of how you are going to pass that exam. You can use it as a reference for study of course; and that, indeed, is a good place for you to start. Try to get your hands of a copy of the ITIL Core Reference books and use the Syllabus as a guide to the sections you need to read.

If you need to get a copy of the ITIL books, here's the best place. They are not cheap, but they are pretty essential if you are going to get serious about learning ITIL ...



ITIL Training     ITIL Foundation     ITIL Jobs     Service Desk     Service Management

posted by The White Dove Partnership @ 01:21

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Will Edwards
Will Edwards

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